Student Handbook for Silvermyst Academy

Index

  1. Welcome Message

  2. Course Descriptions

  3. Learning Goals

  4. Class Policies

    • Attendance

    • Tardies

    • Participation

    • Assignments

    • Makeup Classes

  5. Grading and Classroom Tools

  6. Technical Requirements

  7. Communication

  8. Wardrobe and Virtual Meeting Rules

    • Wardrobe Guidelines

    • Virtual Meeting Rules

  9. Pricing and Payment Information

    • Refunds

    • Discounts

  10. Code of Conduct

  11. Non-Discriminatory Policy

  12. Self-Evaluation Process

  13. Withdrawal, Settlement, and Refund Policy

  • Withdrawal Policy

  • Settlement Policy

  • Refund Policy

  1. Frequently Asked Questions (FAQs)

Welcome Message

Welcome to [Your Business Name or Course Series]! We are thrilled to have you join us in your journey toward mastering technology and productivity tools. Our goal is to provide you with the knowledge and skills to thrive in today’s digital world. Whether you’re attending our courses virtually or in person, we are committed to delivering high-quality learning experiences tailored to your needs.

Course Descriptions

  1. How to Use Windows 10 and 11 (Basic and Advanced)

    • Master the essentials and advanced features of Windows 10 and 11.

  2. Microsoft Office Basics

    • Learn Word, Excel, PowerPoint, and more.

    • Advanced version available at additional cost.

  3. Google Workspace Basics

    • Explore Google Docs, Slides, and other tools.

    • Advanced version available.

  4. Cybersecurity Basics

    • Learn to protect your devices and information online.

  5. Email Management and Productivity

    • Organize your inbox and maximize efficiency.

  6. Introduction to Social Media

    • Understand and utilize platforms for personal and business growth.

  7. Basic Graphic Design with Canva

    • Create stunning designs with ease.

  8. Photo Editing Basics

    • Enhance images with beginner-friendly tools.

  9. Video Conferencing Essentials

    • Navigate Zoom, Teams, and Google Meet confidently.

  10. Tech Support Fundamentals

    • Troubleshoot common computer issues.

  11. Introduction to Cloud Storage

    • Use Google Drive, OneDrive, and Dropbox effectively.

  12. E-Commerce Basics

    • Set up and manage online stores.

  13. Digital Organization and Productivity Tools

    • Manage tasks with Trello, Asana, and Notion.

  14. Website Basics for Beginners

    • Create simple websites using WordPress or Wix.

Learning Goals

By the end of each course, students will:

  • Understand the tools and technologies covered.

  • Be able to apply their knowledge in real-world scenarios.

  • Gain confidence in using digital tools effectively.

Class Policies

  • Attendance: Attendance is mandatory. For in-person courses, arrive on time. For virtual sessions, log in at least 5 minutes early to ensure no technical issues.

    • Students are allowed a maximum of three unexcused absences. Exceeding this limit may result in academic probation or removal from the course.

    • Notify the instructor in advance for excused absences.

  • Tardies: Repeated tardiness disrupts the learning environment. Three tardies will count as one unexcused absence.

  • Participation: Active participation is encouraged for an optimal learning experience.

  • Assignments: Complete any given assignments or practice exercises on time.

  • Makeup Classes: Missed classes can be rescheduled for a fee, depending on availability.

Grading and Classroom Tools

  • Google Classroom: All course materials, assignments, and communications will be managed through Google Classroom.

  • Grading Criteria:

    • A: 90-100%

    • B: 80-89%

    • C: 70-79%

    • D: 60-69%

    • F: Below 60%

  • Grades will be tracked using Google Classroom’s grading book.

  • Students falling below 70% may be placed on academic probation. Probation will include mandatory tutoring sessions to help the student improve their performance.

Technical Requirements

For virtual courses, students will need:

  • A reliable internet connection.

  • A computer or device compatible with the course software.

  • Necessary accounts (e.g., Google, Microsoft).

  • Zoom or preferred video conferencing software installed.

Communication

  • For questions or support, contact us via:

Wardrobe and Virtual Meeting Rules

  • Wardrobe Guidelines:

    • Wear professional or casual attire suitable for a classroom environment.

    • Avoid clothing with offensive or inappropriate graphics or text.

    • Ensure clothing is modest and does not distract others.

  • Virtual Meeting Rules:

    • Keep your camera on unless instructed otherwise.

    • Choose a quiet, distraction-free space for class.

    • Mute your microphone when not speaking.

    • Use appropriate virtual backgrounds if needed.

Pricing and Payment Information

  • Course fees must be paid before the start of the course.

  • Advanced courses are priced separately.

  • Refunds are available up to 7 days before the course start date.

  • Discounts:

    • Bundle discounts available for multiple courses.

    • Referral discounts: Bring a friend and receive %10 off.

Code of Conduct

  • Be respectful to instructors and fellow students.

  • Avoid disruptive behavior during sessions.

  • Adhere to the course schedule and deadlines.

  • Plagiarism or cheating will not be tolerated.

Non-Discriminatory Policy

[Your Business Name] is committed to providing an inclusive and welcoming learning environment for all students. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law. Every student has the right to learn in a safe and respectful environment.

Self-Evaluation Process

At the midpoint and conclusion of each course, students will be required to complete a self-evaluation. This process is designed to help students reflect on their progress and identify areas for improvement. The self-evaluation will include:

  • A review of learning objectives and personal achievements.

  • Feedback on the effectiveness of course materials and instruction.

  • Identification of challenges faced and strategies to overcome them.

  • Goal-setting for the remainder of the course (midpoint evaluation) or for future learning (final evaluation).

  • Self-evaluations will be submitted through Google Classroom and will count toward participation grades.

Withdrawal, Settlement, and Refund Policy

  • Withdrawal Policy:

    • Students may withdraw from a course by submitting a written request via email.

    • Withdrawal requests must be submitted at least 7 days before the course start date to be eligible for a full refund.

    • Withdrawals made less than 7 days before the start date are eligible for a 50% refund.

    • No refunds will be issued after the course has begun.

  • Settlement Policy:

    • Any disputes regarding payments or course enrollment should be addressed in writing to [email protected].

    • Settlements will be reviewed and processed within 14 business days.

  • Refund Policy:

    • Refunds will be processed through the original payment method within 7-10 business days after approval.

    • Refunds for bundle courses will be prorated based on the number of courses attended or accessed.

Frequently Asked Questions (FAQs)

  • Q: How do I access course materials? A: Materials will be provided via email or shared through Google Drive.

  • Q: Are there certifications? A: Certificates of completion are available upon request for select courses.

  • Q: Can I switch from in-person to virtual? A: Yes, with at least 24 hours’ notice.

Thank you for choosing Silvermyst Academy! We look forward to helping you achieve your learning goals. Let’s make this a fantastic experience!