Course Overview
Course Overview:
Microsoft 365 (formerly Office 365) is a powerful cloud-based suite used by businesses and organizations worldwide. This course is designed for IT professionals, business owners, and administrators who need to learn the fundamentals of managing Microsoft 365. You’ll gain hands-on experience with user management, security settings, licensing, and essential admin tasks to efficiently manage an organization’s Microsoft 365 environment.
Who Is This Course For?
✅ Small business owners managing their own Microsoft 365 environment
✅ IT professionals looking to expand their skills in cloud administration
✅ Office managers responsible for employee accounts and permissions
✅ Individuals preparing for Microsoft 365 certifications
Course Modules:
Module 1: Introduction to Microsoft 365 Admin Center
- Overview of Microsoft 365 services and components
- Navigating the Microsoft 365 Admin Center
- Understanding roles and permissions in Microsoft 365
Module 2: User and Group Management
- Adding, modifying, and removing users
- Assigning roles and permissions
- Creating and managing groups (Security, Distribution, and Microsoft 365 groups)
- Setting up user policies and profile customization
Module 3: Licensing and Subscription Management
- Understanding Microsoft 365 licensing options
- Assigning and revoking licenses
- Managing billing and subscriptions
Module 4: Email and Exchange Online Management
- Setting up email accounts and aliases
- Configuring email security and spam filters
- Creating shared mailboxes and distribution lists
- Managing email forwarding and retention policies
Module 5: Security & Compliance Basics
- Overview of Microsoft 365 security features
- Implementing Multi-Factor Authentication (MFA)
- Setting up data loss prevention (DLP) policies
- Understanding Microsoft Defender and threat protection
Module 6: OneDrive and SharePoint Administration
- Managing OneDrive storage and sharing settings
- Setting up and managing SharePoint sites
- Controlling access permissions and external sharing
- Configuring retention policies and data backup
Module 7: Teams and Collaboration Management
- Managing Microsoft Teams users and settings
- Setting up policies for chat, meetings, and file sharing
- Integrating Teams with other Microsoft 365 apps
- Monitoring usage and troubleshooting Teams issues
Module 8: Microsoft 365 Reports & Monitoring
- Understanding Admin Center reports and analytics
- Monitoring user activity and security logs
- Setting up alerts for unusual activities
- Managing service health and troubleshooting issues
Final Assessment & Certificate
Students will take a short quiz to test their knowledge. Upon successful completion, they will receive a Microsoft 365 Admin Basics Certificate.
Course Duration:
📅 Self-paced (Recommended: 4-6 hours total)
Course Format:
🎥 Video tutorials, 📄 PDF guides, 📝 Hands-on exercises, and ❓ Quizzes
Requirements:
✅ A Microsoft 365 admin account (or trial)
✅ A stable internet connection
✅ Basic knowledge of IT administration is helpful but not required
Why Take This Course?
💡 Gain hands-on experience managing Microsoft 365
💡 Improve security and compliance knowledge
💡 Prepare for advanced IT admin roles or certification exams
